- Do you have restaurant policies?
The Crystal Grill House adheres to policies and standards that are designed to create a pleasant and positive experience for all guests, and to ensure their privacy, comfort and safety.
- Is deposit required when we make reservation?
Reservations
- A non-refundable deposit of THB 2,000 is required for every reservation of 8 or more guests at the alfresco terrace.
- A non-refundable deposit of THB 5,000 is required for every reservation of a private dining room.
- A minimum spending policy applies to the private dining rooms, as follows:
- Tang - Minimum spend: THB 8,000++ (max. 4 guests)
- Susa - Minimum spend: THB 8,000++ (max. 4 guests)
- Edo - Minimum spend: THB 10,000++ (max. 6 guests)
- Liberty Bell - Minimum spend: THB 10,000++ (max. 6 guests)
- Mukul - Minimum spend: THB 15,000++ (max. 8 guests)
CancellationsReservations must be canceled with at least 24 hours advance notice. In case of cancellation with less than 24 hours’ notice, the deposit will be retained until the next visit (within 15 days of the original booking). - Do you have dress codes?
Yes, we do. Smart casual dress is required. Men’s tops must have sleeves. Shorts are permitted. - Do you have grace period?
- Can we bring in Outside food & beverages?
Outside food or beverages are not permitted within the premises, with the exception of birthday or celebration cakes.
Durians are not allowed. - When are the last orders?
Food at 22:30 hrs. and beverages at 23:00 hrs.
- Do you have corkage charge?
Yes, we do.Red, white or sparkling wines: THB 1,000 per bottleSpirits: THB 1,500 per bottle
- Are pets allowed inside the restaurant?
Pets are not allowed on the premises.
- Can we bring balloons?
Balloons are welcomed inside the restaurant. However, please refer to the following policies.
- Air balloons on sticks are allowed.
- Helium balloons are allowed when directly presented with a certificate of conformity to Asiatique The Riverfront.
- Maximum height of balloons must not exceed 180 cm.
- No balloons can be scattered on the floor or attached to the windows or doors.
- A maximum of 20 balloons are allowed per reservation.
- Do you allow decorations?
- Candles are not allowed inside the private dining rooms, but are permitted at the alfresco terrace.
- Photos, banners, and decorative lighting cannot be attached to the windows or walls.
- Heavy decorations are not allowed on top of the air conditioning units.
- Can we take photos and videos at the restaurant? Can we have professional photographer taking our photos and videos for our table?
Guests are welcome to take photos and videos for personal and non-commercial use. However, please refer to the following policies.- Taking photos of other guests without their permission is not allowed.
- Only one professional photographer or videographer is allowed per reservation, with the exception of private events.
- Professional photographer or videographer’s equipment must be kept at his/her guests’ table.
- Food & beverages must be ordered when a table is required for a professional photographer or videographer.
- Flash photography is not allowed, except for private events.
- Can we smoke inside the restaurant?
Smoking in only permitted in the designated area. Marijuana is not allowed.