Frequently Asked Questions
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Are guests allowed to bring outside food or drink into The Crystal Grill House?
Outside food or beverages are not permitted within the premises, with the exception of birthday or celebration cakes. Durians are not allowed.
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Are there rules about photography and videography at The Crystal Grill House?
Guests are welcome to take photos and videos for personal and non-commercial use. However, please refer to the following policies.
- Taking photos of other guests without their permission is not allowed.
- Only one professional photographer or videographer is allowed per reservation, with the exception of private events.
- Professional photographer or videographer’s equipment must be kept at his/her guests’ table.
- Food & beverages must be ordered when a table is required for a professional photographer or videographer.
- Flash photography is not allowed, except for private events.
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Does The Crystal Grill House allow pets on the premises?
Pets are not allowed on the premises.
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Does The Crystal Grill House have a corkage charge?
Yes, we have a corkage charge.
Red, white or sparkling wines: THB 1,000 per bottle
Spirits: THB 1,500 per bottle
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Does The Crystal Grill House have a dress code?
Yes, we have a dress code. Smart casual dress is required. Men’s tops must have sleeves. Shorts are permitted.
- Does The Crystal Grill House have a grace period?
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Does The Crystal Grill House require a deposit?
Reservations
- A non-refundable deposit of THB 2,000 is required for every reservation of 8 or more guests at the alfresco terrace.
- A non-refundable deposit of THB 5,000 is required for every reservation of a private dining room.
- A minimum spending policy applies to the private dining rooms, as follows:
- Tang - Minimum spend: THB 8,000++ (max. 4 guests)
- Susa - Minimum spend: THB 8,000++ (max. 4 guests)
- Edo - Minimum spend: THB 10,000++ (max. 6 guests)
- Liberty Bell - Minimum spend: THB 10,000++ (max. 6 guests)
- Mukul - Minimum spend: THB 15,000++ (max. 8 guests)
- Tang - Minimum spend: THB 8,000++ (max. 4 guests)
Cancellations
Reservations must be canceled with at least 24 hours advance notice. In case of cancellation with less than 24 hours’ notice, the deposit will be retained until the next visit (within 15 days of the original booking).
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When are the last orders at The Crystal Grill House?
Food at 22:30 hrs. and beverages at 23:00 hrs.